I bought my Rebel brand new with 26 miles on it in December 2018. By March 2019, the air ride suspension began to fail. I’d get the famous “Immediate air suspension repair or service required” notification and the truck would be stuck. When this happens, the truck handles terribly and has no shock cushioning at all, I felt like I’d have spine trauma by the time I got where I was going! The service department at the dealership I bought it at (Collierville Chrysler Dodge Jeep Ram) wouldn’t return any of my calls or emails so I took it to Gossett in Memphis who, as it turns out, is the Master repair center for West TN, and it was in and out of the shop beginning in April 2019 through late July 2019. After they (finally) replaced many of the components, the truck once again drove, and handled, like a dream.
Fast forward to 2020. Less than a year later, I get in the truck one June morning and get the dreaded “immediate air suspension repair or service required” notification again and here we are in August and it’s a broken mess. The thing’s so crazy and unpredictable... at times the front end is so low the fenders almost touch the tires, other times the driver side only is lowered so it’s all crooked. The one consistent thing is the hella rough ride.
I reached out to Gossett service department needing it repaired again and due to the COVID situation I was told they aren’t taking appointments, that I could try to drop it off on a Saturday (first come first serve) and they’d get to it whenever they could. NOT what I wanted to hear... I explained that I’d been through arbitration with FCA last year and they denied my claim (even with 4 consecutive months in shop and out of service) and I just really need it to be drivable but no luck getting it in.
At this point, I’d like to have the air suspension converted to coil over and have read some forum posts on doing this but I’ve also seen a lot of discussion on how it won’t work. Since the truck’s still under warranty, I know the dealership won’t do the work for me but I could care less about the warranty now, all that is to me is a no charge repair that’s never going to be a final solution, plus God only knows how much more time out of service. I feel trapped into keeping this truck, I can’t pass it off to some other unknowing soul plus it’s got another couple years before it’s paid for.
Does anyone have experience with converting to coil over on the 2018 Rebel? I’d love to get rid of that air ride system completely and ideally, I’d like to put a 4” lift in it and upgrade to 35” tires. Can this be done or would I be getting into an expense greater than the value of my truck?