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Discussion Starter #1
I'm sure this is on here somewhere but I've had my rebel for about a week.

On day one there were scratches on the ram box… That they claimed would both out of the clearcoat. They did not, and they told me to take the truck home and see if I found anything else wrong. The next morning in direct sunlight I found a large run in the paint on one of the pillars right behind the passenger side rear door.

I called them and they said to come down because it would most likely be a mopar warranty claim. I came down to the dealership the following day and they had their warranty specialist look at it and photograph the area. Then this morning they called and said that Mopar would be warranting that as well as fixing the crooked bumper. But the dealership would be responsible for fixing the ram box scratches as they were not factory, they must've been during unloading. They said that the manufacturer was going to send the truck to their local paint shop and fix the problem area and re-sprayed the entire truck…about a week without it, and only a loaner car. And that I would have to take up the ram boxes with my salesman. I'm very skeptical of having the entire truck respray, as I had a bumper he sprayed on a previous truck and after one winter it flaked off.. I think I'm going to try and work some assessor he's out of this, and just live with the small paint run. Any thoughts?


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I'm sure this is on here somewhere but I've had my rebel for about a week.

On day one there were scratches on the ram box… That they claimed would both out of the clearcoat. They did not, and they told me to take the truck home and see if I found anything else wrong. The next morning in direct sunlight I found a large run in the paint on one of the pillars right behind the passenger side rear door.

I called them and they said to come down because it would most likely be a mopar warranty claim. I came down to the dealership the following day and they had their warranty specialist look at it and photograph the area. Then this morning they called and said that Mopar would be warranting that as well as fixing the crooked bumper. But the dealership would be responsible for fixing the ram box scratches as they were not factory, they must've been during unloading. They said that the manufacturer was going to send the truck to their local paint shop and fix the problem area and re-sprayed the entire truck…about a week without it, and only a loaner car. And that I would have to take up the ram boxes with my salesman. I'm very skeptical of having the entire truck respray, as I had a bumper he sprayed on a previous truck and after one winter it flaked off.. I think I'm going to try and work some assessor he's out of this, and just live with the small paint run. Any thoughts?


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what color is it?
 

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If they are going to spray the whole truck that is a lot of work. I hope they do more than a Macco level job on it. It will also fix your bed scratches.
 

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Discussion Starter #7
Yea i'm going to pass on the respray… And just have them fix the scratches on the ram box. See what I can work out of the deal


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My 2004 was black. For the first year I spent every Saturday morning washing and waxing it. Then the novelty wore off. As soon as you drive it anywhere it's dirty.
I had a grand national........spend hours cleaning and making it shine only for it to be covered in dust and looking dirty
 

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Discussion Starter #12
I think the marks on the cab will disappear in my head eventually... But are not worth the headache of a week without the truck and a full cab re spray. Since the ram boxes are a dealership issue I'm just going to push for them to get me a new one from FCA. I don't need them taking the truck in and re-spraying that area and ending up with overspray on the rest of the bed. And hopefully when that comes in and they have to install it… They can adjust my bumper


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Discussion Starter #14
My thoughts exactly… Can't see it ever being that durable. And will end up in the paint shop more than once being they respray it.


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I agree about the color black, my 2011 big horn was black and I have up trying to get all visible imperfections buffed out. There's a song from the 90's called "Black Cars Look Better in the Shade" and it's so true.
 
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